Some of the core values and beliefs that may be ‘running this behaviour’ are:

• Difficult problems require difficult solutions
• The real problems in Management might be around the human ego, but don’t bother me with any soft stuff, just give me some facts and figures
• It is nice to hear the theories, but in day-to-day life I will have to do it my way anyway
• It has to be logical and factual
• It is a (hopefully) nice break from work

Some Do’s may be:

• Outline ‘rules’ from the very beginning
• Explain why you are using certain learning techniques
• Use a lot of references to academic studies
• Use formal terms of address
• Bring ‘value’ examples from participants’ environment
• Have everything prepared and organized perfectly beforehand
• Demonstrate (personal) benefit when adapting a new behavioral style
• Break most of these rules in a constructive way if you really want to achieve any post-program behaviour change

Some Don’ts may be:

• Say it is American know-how (even if it is)
• Use too much humor
• Make someone loose his/her face in front of the others
• Use the term ‘psychology’

(Switzerland & Germany have marked similarities of values and behaviours)